Terms of Service Privacy Policy
Terms of Service
Last updated: May 2026 — Effective immediately

1. Acceptance of Terms

By accessing or using VaultClip AI ("VaultClip", "the Service", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree to all of these terms, do not use the Service. These Terms apply to all users, including free and Pro plan members.

2. Eligibility

You must be at least 13 years of age to use VaultClip. By creating an account, you represent that you meet this requirement. Users under 18 must have parental consent. We reserve the right to terminate accounts that we believe belong to minors without appropriate consent.

3. Account Registration

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately at team@vaultclip.com of any unauthorized use of your account. We are not liable for losses arising from unauthorized access due to your failure to protect your credentials.

4. Acceptable Use

VaultClip is for creating social media content for lawful purposes. You agree not to:

  • Use the Service to generate content that harasses, defames, or threatens others
  • Generate or distribute content that infringes any third-party intellectual property rights
  • Scrape, reverse-engineer, or attempt to extract our AI models or backend infrastructure
  • Share your account credentials or sell access to the Service
  • Use the Service to generate spam, misinformation, or illegal content
  • Circumvent rate limits, usage caps, or payment requirements

5. AI-Generated Content

VaultClip uses third-party AI models to generate content. You are solely responsible for reviewing, editing, and publishing any AI-generated content. We make no guarantees about the accuracy, originality, or suitability of generated output. AI can make mistakes — always verify before publishing.

6. Content Ownership

Content you create using VaultClip belongs to you, subject to your compliance with these Terms. Background video clips are sourced from royalty-free libraries; verify usage rights for your specific jurisdiction before publishing commercially. VaultClip retains no ownership over your generated scripts, captions, or hooks.

7. Plans & Billing

VaultClip offers a Free tier and a Pro plan billed monthly. Pro subscribers receive additional AI tokens and access to premium features. Unused tokens do not roll over between billing periods. Refunds may be issued within 7 days of the most recent charge — contact us at team@vaultclip.com. Payments are currently not active; pricing is shown for early-access purposes only.

8. Suspension & Termination

We reserve the right to suspend or permanently terminate accounts that violate these Terms, engage in abusive behaviour, or submit fraudulent reviews. We may do so without prior notice. Upon termination, your right to use the Service ceases immediately.

9. Disclaimer of Warranties

VaultClip is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. Use of the Service is at your own risk.

10. Limitation of Liability

To the maximum extent permitted by applicable law, VaultClip and its parent company WebGrade shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

11. Governing Law

These Terms are governed by and construed in accordance with applicable laws. Any disputes shall be resolved through good-faith negotiation, then binding arbitration if unresolved.

12. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or a prominent notice in the Service. Continued use after changes constitutes acceptance of the new Terms.

Questions about these Terms?
Contact us at team@vaultclip.com or visit our contact page. We aim to respond within 2 business days.

Privacy Policy
Last updated: May 2026 — Effective immediately

1. Information We Collect

When you create an account, we collect your email address, name, date of birth (optional), and gender (optional). If you use Google Sign-In, we receive your Google email address and display name only. AI generation prompts you submit are forwarded to our AI provider to generate responses.

2. How We Use Your Information

  • To authenticate you and maintain your session
  • To enforce plan limits (token counts, feature gating)
  • To respond to support requests you initiate
  • To improve the Service (aggregated and anonymised usage data only)
  • We do not sell your personal data to any third party

3. Data Storage & Security

User accounts and session data are stored securely via Supabase (supabase.com), a third-party auth and database provider with SOC 2 Type II compliance. Local browser settings, generation counts, and app preferences are stored in your browser's localStorage — this data never leaves your device unless you explicitly share it.

4. Cookies & Tracking

VaultClip uses localStorage and sessionStorage for authentication persistence and app state. We do not use third-party advertising cookies, tracking pixels, or fingerprinting technologies. We do not use Google Analytics, Facebook Pixel, or similar services.

5. Reviews

If you submit a public review on VaultClip, your display name, social link (if provided), rating, and review text will be publicly visible. A hashed version of your IP address is stored to prevent duplicate submissions — the raw IP is never stored or shared. You must be a logged-in user who has used the Service to submit a review.

6. Third-Party Services

We use the following third-party services, each governed by their own privacy policies:

  • Supabase — authentication and database
  • Cloudflare — CDN, DNS, and Workers hosting
  • Groq — AI inference (your prompts are sent here to generate content)
  • Google Fonts — typography (fonts loaded from Google CDN)

7. Data Retention & Deletion

You may request deletion of your account and all associated data at any time by emailing team@vaultclip.com. We will process deletion requests within 30 days. Data stored in your browser (localStorage) can be cleared by you at any time via your browser settings.

8. Children's Privacy

VaultClip is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us immediately and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy. The "Last updated" date above will reflect any changes. We will notify registered users of material changes via email.

Privacy questions or data requests?
Email team@vaultclip.com with the subject "Privacy Request". We aim to respond within 2 business days.